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The South African


A Tourism Dictionary | Encyclopedia

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This 400-page comprehensive dictionary-encyclopedia combination unpacks more than 5 000 terms, concepts, jargon, expressions and uniquely South African words, and contains more than 900 acronyms and abbreviations. The book covers all aspects of the travel and tourism industry with useful entries pertaining to hospitality, transport, attractions, tourism services, the travel trade and sustainability.

This is a useful resource for information on South African tourism organisations, associations, authorities and other stakeholders. It features our National Parks, Botanical Gardens, World Heritage Sites and even festivals and events. Explaining technology concepts and technological jargon in a simple understandable way helps even the most novice user to master “new” generation tourism terminology and concepts.

It is an essential resource for anyone and everyone in travel and tourism.

About the Author

Elsabé, former Provincial Subject Coordinator for Tourism Education with the Northern Cape Province Department of Education in South Africa, has more than thirty years’ experience as a teacher and ex-tensive experience as a Tourism education manager. As a member of the National Training Team (NTT) for the South African National Department of Basic Education, she has been involved in the train-ing of Tourism teachers and the development of Tourism teacher training material.

In 2010 she was appointed writer of the amended national curriculum for Tourism (CAPS) and is currently Chief Exam-iner for the exit level examinations (grade 12) in Tourism. Elsabe has also been a member of the Umalusi research team from 2011 -2014 which investigated the quality of the curricula underpinning Tourism qualifications, its assessment and search for international examples of good practice to strengthen the South African qualifications.

In 2005, Elsabe was one of 10 Tourism teachers in South Africa to re-ceive the prestigious “American Express Fellows Award”, awarded by the American Express Foundation in New York, for excellence in Tourism Education. She has co-authored three Tourism textbooks for South African high schools and presented a Tourism learner sup-port program on national television (SABC 1). Elsabé worked for the (former) Southern Sun Hotel group, Avis and Budget Car rental and was owner/manager of a successful coffee shop. She is currently the National Director of a NPO, the Global Travel & Tourism Part-nership, an education-business alliance working with tourism teacher training and learner awareness in South Africa.

Elsabé Engelbrecht | The South African Dictio-Pedia | A Tourism Dictionary / Encyclopedia

Elsabé Engelbrecht

National Director of The Global Travel & Tourism Partnership (South Africa)