This 400-page comprehensive dictionary-encyclopedia combination unpacks more than 5 000 terms, concepts, jargon, expressions and uniquely South African words, and contains more than 900 acronyms and abbreviations. The book covers all aspects of the travel and tourism industry with useful entries pertaining to hospitality, transport, attractions, tourism services, the travel trade and sustainability.
This is a useful resource for information on South African tourism organisations, associations, authorities and other stakeholders. It features our National Parks, Botanical Gardens, World Heritage Sites and even festivals and events. Explaining technology concepts and technological jargon in a simple understandable way helps even the most novice user to master “new” generation tourism terminology and concepts.
It is an essential resource for anyone and everyone in travel and tourism.